And could this affect accurate results? We had three kids DNA done, 2 at one lab (we will call them lab 1) and 1 at another (lab 2). She even looks like him but I think as a mom I was worried for her sake he would never believe the test was wrong or take another. If the exact same DNA was submitted for the second test as was submitted for your test with us, all data would look exactly the same. I (their father) do not show up as a relative at all. Hi, Ciara. Its the same email address that the info should come to. It works and has been backed by court. Jane, DNA results are science, not opinion. If collecting together is not possible, then consider a witnessed collection. Identigene gets pretty bad reviews for poor customer service, while DDC (which offers their own test) gets glowing customer service reviews. Youre more than welcome to contact our customer-service team directly at 800-344-9583 (M-F, 8:30 am to 5:30 pm)since, per HIPAA regulations, we cannot discuss specifics about any case in a public forum like this. You can see our accreditations here: https://dnacenter.com/about-ddc/accreditations/. Hi, Alysha. This IDENTIGENE DNA paternity test collection kit provides fast, accurate, and confidential results in just one business day, once samples arrive at the lab. Is your test for immigration purposes? There are how-tos for this in the kit instructions. It then went on to provide details about how to interpret different sections, including the paternity index and probability of paternity. We can do pre-natal testing, but we dont do the non-invasive type, which is what you would probably want. Its possible you got one of the older kits that cant be tracked. The Identigene test delivered the service that had been promised, and I was happy to receive a definitive result. They are completely unavailable to be contacted for any reason. Hello, does your company keep samples/results from 2006? Identigene review by a DNA Testing Choice user2018-07-06, Legal: One father-One child Paternity Testing. Thank you for your time and help. Thank u for your answer. The first go around only the dad and baby were tested, but now I was tested as well the first test came back he was the father but now the test is stating he is not. and the child eat about 30 minutes prior to testing. Hi! Have you checked your promotional, social, and spam inboxes? Get answers anytime by visiting our Help Center. How accurate are DNA swab tests? Hi! No not at all. How many locations are tested before its determined the alleged father has 0% probability of being the father? If you didn't cheat then it's his baby and there is nothing to worry about. You begin to question the accuracy of the lab(s) and the test itself. Payed with cashiers check. Hi, Ramon. Can you post the link where you said you saw faulty info? If you didnt give us an email address, we cannot communicate with you about the status of your test nor can you access results. If you need your sample to arrive earlier, consider another mailing option such as 1st class USPS or FedEx. This started with a message informing me that I could enter my details and pay the lab fee online, for faster processing. I dont believe so, I was present for both tests. Identigene review by a DNA Testing Choice user2018-01-23. Identigene Paternity Testing Reviews - DNA Testing Choice We are an accredited laboratory and follow very strict guidelines to ensure accurate results. I received a text stating my samples and payment have been received and my results be available tomorrow. I got Different Results from Another DNA Lab. How is that Possible? Your question was not deleted; I responded to it yesterday. I live in KY. How long will it take for the test to get to yall. We have names and the participants roles in the test (alleged father, child, mother) associated with numbers in our system. If the child hasnt bending living in that state for years? Hi I mailed my samples March 25th and you guys charged my card April 4th. I see youve contacted our Client Support Team about your case, which is great. Hi, Karen. The lab fee for testing one child + one possible father + the mother (her participation is optional, but recommended) is $139. If you mailed your samples using the postage-paid envelope included in the kit, please allow 7-10 business days for samples to arrive at the lab. Hi, Rebecca. Thanks. I can not log in with the email i provided as It says it is not set up. If you would like to confirm that it is applied to your case, mailing usually takes between 5-10 business days to arrive to us if you use the business reply envelope included. Hi, Caitlin. After swabbing the mouth, how soon would you need to mail off the samples? To verify that the test was accurate I took a test again with my other son which came back positive. Hi, Stefanae. Hello i did a swab test , i watched the alleged father swab and put it in the envelopes, i put gloves on and swabbed my son he is currently 6 months so the swabs were a little damp when i put it in the envelope. I received my results Yesterday, I was informed in the beginning my emailed confirmation IDG number would be the same as my case number but the case number does not match the confirmation number I on the results. 1 DDC Way Results eventually came but I ended up buying two paternity tests. We are located in CVS, Rite Aid and Walmart, nationwide and many independent pharmacies. The answer is 16-24. Is that true for home paternity test( peace of mind test) or is it just for legal paternity test? We tested together and sent them off so no intentional tampering plus he wants the child. The test came back 0% chance of paternity. Thanks. As a lab that maintains the highest accreditations, we test all samples when they come in and ask for all information again, regardless of whether or not a customer has tested with us before. Chances are good that the postal service is just giving business-reply mail lower priority during the holidays. DNA collected via cheek swabs is every bit as effective for testing as a blood sample. https://www.facebook.com/HomeDNAIdentigene/. Ive been trying to get the status of my results since April 22. I hope this information helps. I am now wanting to redo the test for everyones sake. Waited on hold for a whole hour before giving up. Has anyone heard of the Identigene test being wrong? - Page 3 Follow us on Facebook and Twitter! All accredited labs follow similar processes. Can you relate to this scenario? Posted 10/27/13. Our records show your samples are still in transit (May 7) and have not yet arrived at our lab. Cause I didnt put down an email besides her email. he may not "feel" like she's his but if she is ( which it . Hope this helps! Please call our Client Support Center at 888-404-4363 (M-F, 9 AM to 5:30 PM Eastern Time). the samples may have arrived in your office as early as 2nd 3rd week November.. Hi! Hi, Steve. i had my daughter and possible father tested and it just says 0%, not whether its inconclusive or conclusive. How Can My Paternity Test Samples Get Messed Up? | DDC As well as this home DNA kit, I read that the company carries out legal tests, for use in child custody disputes and immigration applications. The funny thing is they took money from my account but never provided the service. Any test done with IDENTIGENE will produce the same results as another lab with similar accreditations as long as each lab receives the correct samples from the same people participating in the test. Its been 10 business days and I havent heard anything from you guys. This made me feel insecure about the results. Waiting for samples to arrive is always the hardest part for customershang in there! Why do you ask for name and date of birth if you do not put it on test results for piece of mind test. i know that one will be accurate and then i am sueing identigene and contacted the BBB, j Posted 2/10/21 0 stars for this company bad selling practices! Reviews (27). If you used the postage-paid envelope included in the kit, 5-7 days shipping to our lab is expected. I was impressed to see that there was a separate set of instructions for those in New York, where you need a doctor or lawyer to authorize the testing. Hi, Tameka. With an at-home test, the identities of participants cannot be verified. Out of nowhere my daughters father left us (I say us because he hasn't seen or asked about her in a month). If our names are in your system the lab could have seen a test was done on us 2 weeks ago and just sent me the same results. I sent my dna sample kit in and its been 12 days and no email. Great to hear thatwhat policies does identigene have in place so I can be assured. A direct lab test. Hi, Alvin. However, I order my groceries online and noticed that I could also purchase the test from the Walmart website. A lot of work goes into the DNA paternity testing process from the laboratory side of things, but lucky for you, the process for our customers is a cinch. An email will be sent to your email address on file once the samples arrive, and then again when your test results are securely posted to your online account. Rather than trying to have a back-and-forth conversation online, it would be much simpler and faster for you to call us directly at 800-344-9583. The results include the exact percentages of your DNA that originated from each of these three groups. Thanks for testing with us! I would have him take one and shove it in his face. they had results since Tuesday and did even call me to inform me..they then sent me a confirmation letter to my email while we were on the phone . Collect samples from each participant by gently rubbing special buccal swabs included in the kit on the inside of the cheek for 30 seconds to collect cells. Season doesnt affect results. We dont contract through DHS, but we do legal testing after the babys born, which is what you would need. The testing processes are extremely controlled and results are guaranteed accurate. Please call us directly at 888-404-4363. 1. I sent in the samples on Thursday but I didnt know they had to be dry before putting in the envelope. Also how do you do a test if the baby is not born yet. There wasnt much information about what the kit would include. Thanks. Hi, Kara. Ive called multiple times and have sat on the phone for more than 2 hours!! So it wont affect your results. Those results show that the grandparent and child are not related. I am not sure that I put a six digit pin.

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