Buffett has plenty of variety, from American, Chinese, Seafood, Italian, grills galore, everything that anyone would want and all very tasty. Food and drinks were very good and the hotel is beautiful. I don't drink much hard liquor but it appeared that premium liquor was almost always out for our fellow vacationers. Courtesy of CHIC Suites Resort. 12 Best Royalton Resorts in Mexico & the Caribbean - Wanderly It's an all-inclusive resort, and all meals, drinks (including alcoholic beverages) and 24-hour room service were included for both me and my companion in the room price. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. First, its important to note that I never leave a perfect score unless I am wowed so this score actually represents an outstanding score. Dining. More lounge chairs with umbrellas line the pool areas, and the larger infinity pool has a swim-up bar that was open all day. Can't wait to come back and will definitely recommend to all family and friends. They had engaging entertainment each night and the vegas-ish rooftop party vibe was just as described. The Good: Beautiful hotel. Bottom Line. Dear Kelzpem We really appreciate your having taken the time to write this review with such a detailed description of our facilities, services and staff. From what I've seen, this is a common problem across resorts right now as tourism starts to pick up again and properties are working to restaff as more travelers book stays. We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. We are happy to know how much you enjoyed your stay at Royalton Suites Cancun, especially for the fitness classes, refreshing beverages and customer service. 2x points on all other eligible purchases. Take in the breathtaking views of the impossibly beautiful Caribbean or mesmerizing sunsets over the Nichupt Lagoon from your stylish suite, then set out for an effervescent adventure in lively Mexico. Whether unwinding on our private white-sand beach or dancing with CHIC Angels at our Rooftop Cabana Lounge pool party, Royalton CHIC Cancun is where you can Party Your Way in the glimmering heart of downtown Cancun. If you are a steak lover like me, I recommend a restaurant called Entre Fuegos or Puerto Madero (yes, Argentinian beef like the one in Buenos Aires) about a mile or two outside the resort. Something to note across the board at almost every restaurant was the chairs. Having a butler is easier since you can tell them what you want to do and they confirm everything for you. Right on the beach with an incredible view of the Caribbean. The concert venue outside was also another area that was probably a live music lover's dream pre-pandemic, but it wasn't as enjoyable when having to stay six feet apart and in your chairs. Blue Diamond Resorts | Marriott's Portfolio Butler greetings can be deceiving, we were split into floors and separated with different butlers. Dos XX (draft-only cans are ok ) and Sol Cerveza are just not cutting it for those of us that only drink beer. The minibar just had water bottles and a few canned sodas and the coffee station was lacking. The 1200 room resort offers a multitude of dining options, a wide range of bars and even more activities to keep the whole family entertained. We gathered most information from other butlers. Thank you again, and we look forward to seeing you on your next trip to Royalton Suites Cancun!Luxury RegardsJorge CastroGeneral Manager. We are thrilled to hear that you and your best friend had a lovely girls trip with us. Entertainment nightly without having to leave the hotel. JorgeCastroRCUN, Gerente at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, responded to this review. I'm not sure I'll make it back to this resort but 100% will make it back to other Royalton resorts. It's easily the busiest dining option though it also has a lot of seating to make up for that which means it can get loud while you're ordering food at each station. This means your elite status won't be honored, either. It's great to hear that you had a wonderful time at the Royalton Chic Cancun resort. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Opened in 2019, it sits proudly on beautiful Chac Mool beach, which is towards the northern end of this popular peninsula. Claim your listing for free to respond to reviews, update your profile and much more. I had Baja fish tacos while my friend had el pastor tacos both were great. This post contains references to products from one or more of our advertisers. Otherwise, the stay was not what I had hoped. We didnt eat at the Mexican Agave restaurant. At Royalton CHIC Cancun, All-In Connectivity means you re always connected! I upgraded to Diamond Club , was it worth the money? I will not return. It was before Noon, so we knew our rooms would not be ready and werent expecting them, this is not our first rodeo. My one complaint is that between a busy lobby, the music playing, plexiglass separators and masks, it's a bit hard to hear what's being said. The only downfall is you have to pay extra for top shelf liquors there but our Bartender Luis and server Brandon took great care of us and were sure we did not go without. CHIC Regards! Enjoy Complimentary Marriott Bonvoy Gold Elite Status with your Card. We were unable to try out all of the dining options, but here's a quick rundown of the places we did get to check out. Indulge your cravings with delicious meals and snacks in the comfort and privacy of your elegant suite. We may receive compensation when you click on links to those products. ROYALTON CHIC CANCUN, AN AUTOGRAPH COLLECTION ALL - Tripadvisor Compare the cost in points or miles to cash, and see which option is best. Very kind, attentive, personable, and wouldnt even let us carry our own plates to the table. Stay connected anywhere on the resort, from the suites to the beach, with complimentary Wi-Fi, in-suite USB charging outlets, and our innovative bracelet key cards for access and purchases. Parties aren't as fun without crowds and dancing two things most people aren't comfortable with during COVID-19. It would've been cheaper for me to book through BookIt directly on the same dates. Our daughter was sick and him and Laura told us where the nearest pharmacy was and even went with my husband and her to get a zpack, they proceeded to check on her until she was feeling better. Rather than room keys, we were given bracelets that had a small, flat fob that gave us access to our rooms and all of the restaurants throughout the resort. internal & external communication, staffing, and inventory. Own or manage this property? Shae Dureault x7272. Luis Quintero, General Manager. For even more premium amenities, upgrade to the Diamond Club. Winged eyeliner is a science, and low lighting was not my friend. There were also places right on the same stretch of beach to rent wave runners or book other water activities such as snorkeling. I hope you can visit us again soon and we can change your perspective.Luxury regardsJorge CastroGeneral Manager. Pros: Great service from a lot of staff members! The bathroom had a double vanity but only outlets on one side (which was annoying when it came time to do our hair for dinner). The concierge held desk is the one area I felt service fell short. Not to mention impeccable service from our server Ernesto! Royalton Chic Punta Cana, an Autograph Collection All-Inclusive Resort & Casino (Dominican Republic). is a senior content operations editor for TPG focused on helping our broader editorial team bring news, features and advice to our readers. Instead a tea, we did get a cool washcloth. Moisture in room is terrible. You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! He sent us a daily activity schedule and checked in to make sure we were doing ok. Martin and Victor ensured we had food, drinks, seats, towels, and an umbrella ready when we walked to the beach area to relax (great job boys!). Our dining restaurants, bars and buffet are included in your all inclusive package, with the exception of the Culinary Experience or Level 18 restaurant. We upgraded to Diamond Club which I highly recommend to have a full all inclusive experience. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. With DC you have horderves and top shelf beverages at your private check in which is great after traveling. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. Then I feel like we got the crap room with king bed. Try to get to the pool early to snag a good spot. Which popular attractions are close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Good time has potential to become amazing. There is a scale (for weighing luggage, or that is all I used it for). Score sports bar, was another favorite of ours, typical sports bar food. So happy we got him. On the plus side, the Royalton Chic is a quick 20-minute drive from Cancun International Airport (CUN) and is surrounded by touristy restaurants, bars, and activities. The beautiful, private, white sand beaches are absolutely swoon-worthy! And the music played during the performance was very loud. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. The sushi, however, was medicore. Pool food service in diamond club was awesome good choices and great tasting. Mornings find new meaning when you awaken in our signature, handcrafted DreamBed. This adults-only hotel comes with some seriously impressive perks, like an exclusive rooftop area, known as Level 18. What are some of the property amenities at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? My recommendation to anyone going on vacation, no matter where, is to be patient and treat the staff with dignity and respect, just as you would in the States, and understand that they are also overworked due to, what appears to be, worldwide staffing shortages. He is very personable and noticed other tables he was waiting on taking pictures with him and even gave him hugs before they left. Camera crew They little guy taking photos was great, he worked with our group and got some good ones. Dining. This is the version of our website addressed to speakers of English in the United States. Are there opportunities to exercise at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Erick took us around to the 1st floor bar, shops, sitting areas inside and outside. With DC you receive your butler and not sure where it got mixed up, but I didn't meet our butler until day 3 of our 4-day stay (we confirmed DC Day 2). Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year. We hope to see you back at the Royalton Chic for another fun and memorable stay in the future! See more questions & answers about this hotel from the Tripadvisor community. I paid extra for diamond club king bed and didnt get that. Emmanuel was our butler, very nice guy and was on top of whatever we needed. Day 4 we found out we could utilize the spa pools as a DC member and did so that AM before our flight. The Royalton Riviera Cancun is celebrating its one-year anniversary this week. Never miss a sporting event while on vacation. Opened in December of 2014, this adult-only property is quickly becoming one of Punta Cana's most sought-after spots, thanks to its ultra-modern rooms, varied on-site dining options, and beautiful pool and beach . Someone who loves live music and nightlife isn't looking for the same type of resort as someone who prefers relaxing days and quiet evenings. It was amazing. As someone who would rather spend a quiet afternoon reading beachside with a margarita, it wasn't what I'd personally look for in a vacation spot. He got some tidbits of our problems and made it a point to make sure our last dinner was terrific, and it was. My spouse and I stayed at this resort the past week and I would say I have no complaints besides I wish I couldve stayed longer! The butler service we received was a joke. We had not met Alex at this time, but he was also our butler and he too was amazing, always checking on us, to see if we needed anything, another valued asset to your resort. We ordered mango margaritas, a melted cheese and chorizo dish (which tasted as delicious as it sounds) and tacos. The rooms are the same, so it wasnt that the room was any different it wasnt, but we paid for Diamond club and wanted to be higher up for the views. Best regards, Luis Quintero, Royalton Chic Cancun, Hotels near Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Features, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Pool, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Rooms, Adults Only and Adult Friendly Resorts Cancun, Hotels with Complimentary Breakfast in Cancun, Hotels near (PCM) Playa Del Carmen Airport.

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